Question 1

What information is being collected?

Accepted Answer

K9 Education Dog Training will be collecting the following information from you:-
 
 • Name
 • Address including Postcode
 • Email Address
 • Mobile Number
 • Pet Name
 • Pets Date of Birth

Question 2

How is it collected?

Accepted Answer

Information is provided to K9 Education Dog Training via completion of our online forms for and not limited to:-
 
 • Initial consultation information required for all Private clients
 • Class Agreements

Question 3

Why is it being collected?

Accepted Answer

This information is needed in order to provide you with pet training or behavioural services and will be used in order to administer your account. It will also provide data for the products and services you have requested from us. Information will only be used for marketing if you have expressly consented for me to do so.
 
We collect such Non-personal and Personal Information for the following purposes:
 
 • To provide and operate the Services
 • To provide our Users with ongoing customer assistance and technical support
 • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages
 • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services
 • To comply with any applicable laws and regulations

Question 4

Who will it be shared with?

Accepted Answer

Your information will NOT be passed onto other third parties other than for the sole purpose of the administration of your account and will be limited to Wix Bookings, Wix Store, and QuickBooks Self Employed Accounting Software.

Question 5

What will we do with your information?

Accepted Answer

I am required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.
 
Information that you have consented to used for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information.
 
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Question 6

Privacy Policy Updates

Accepted Answer

We reserve the right to modify this privacy policy at any time, so please review it frequently.
 
Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Question 7

Who to Contact

Accepted Answer

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@k9education.co.uk(mailto:info@k9education.co.uk?subject=Privacy Policy General Contact)